• Be sure to tell your Case Manager if you receive any of the following public benefits:
  Medicaid Medicare
  TANIF
  SSI/SSD
  Section & Housing
  Food Stamps
  
  
• Get all medical treatment your doctor recommends:
  DO NOT skip or miss any appointments.
  DO NOT stop treatment until your doctor has recommended that you stop.
  If you have ongoing symptoms and are not seeing a doctor, seek treatment
  immediately. Advise your Case Manager of this fact immediately.
  
  
• Keep your Case Manager informed of all medical care:
  Report all tests, MRI scans, X-rays, physical therapy, surgery and other treatment.
  Report all refferals to new health care providers.
  Report when you have finished with your treatments.
  
  
• Send us important documents:
  Send us a copy of your own auto insurance policy.
  Send us a copy of any lien or subrogation notice.
  Send us a copy of all medical bills and reports and letters from insurance companies.
  
  
• Document your physical injuries:
  Send us photographs and negatives of any bruises, lacerations, stitches, casts, visible swelling, scars.
  Continue taking photographs weekly until the injuries are no longer visible.
  Be sure to date and put your name on the back of each photograph.
  
  
• Document the property damage to your motor vehicle:
  Send us a copy of all repair estimates.
  Send us photographs and negatives showing the property damage.
  
  
• Document any wage loss:
  Send us pay stubs for two weeks before the accident and each week after you return to work, if the wage loss continues
  If you are self employed, send your copies of your tax returns for the year of the accident and two years prior.
  Obtain a letter from your employer on their stationery confirming:
  Your job title
  Your regular hourly rate of pay
  Hours in regular work week
  Dates, days/week, you were absent because of the accident
  Amount of any sick pay or vacation pay used to cover this accident.
  
  
• Document your out-of-pocket expenses:
  Use the forms we have provided to make a record of mileage, medications and other expenses and send these forms with receipts.
  
  
• Document your pain, suffering, inconvenience and loss of enjoyment of life on a notepad.
  
  
• Stay in touch with us:
  We need to know of any changes in your address and telephone number, including work numbers and changes in your marital status and employment.
   
• Do not speak with any insurance adjuster about your personal injury or the accident. You may speak with the adjuster about the property damage to your motor vehicle only.
  
  
• Please bring to our attention any questions or concerns you have about your case:
  Be sure to leave a detailed voice mail message for your Case Manager if you cannot get her on the telephone. Your call will be returned promptly.
   

Toll Free: 1(800)426-6129